How Team Stores Work
A VC Team Store is your team's solution for player-direct ordering and payment for uniforms and team-branded swag, for players and fans alike.
Talk to our custom apprel experts about options for uniform aspects, team swag and fundraising opportunites.
The VC Team is ready to share your marketing efforts on our social media channels and handles everything from design, to setting up your store, to ordering, and delivery logistics.
We start with design
A VC team store lets you offer any item we make and have players place orders individually (no more collecting swag money!), as well as the chance to offer your team's apparel to the wider community as a fundraiser. Our team of professional designers is standing by to make your dreams a reality.
Step 1: Fill out a VC Design Brief and send any logos and designs ideas to email@example.com.
Step 2: We'll review and get back to you with any questions, as well as make sure you have all the information you need on the styles you've listed in the brief (product info, order estimates, etc.).
Step 3: Our design team will get to work! Unless a faster deadline has been be requested, we'll send your first concept in 2-7 business days.
Setting up your VC store is easy: You tell us what you want to make available to your players for ordering, and we'll do all the work. It's that simple.
We're here to walk you through product options and ideas, and figure out the best team uniform line for your needs.
There are some restrictions such as the minimum for screenprinted or embroidery orders being 25 units (i.e. if only one player wants an embroidered visor, they might be out of luck!), and the minimum for sublimated orders being 5; but the good news is:
- We can use the same spot sublimated logo on different products.
- We can print the same logo on multiple items (up to 3 different styles). Why not offer a screen-printed hoodie, long sleeve and t-shirt, knowing that you can print the same logo? Note that jersey and shorts prints cannot be combined (even if the art is the same).
Once your full line of designs is approved, we'll setup your store with the information you want communicated to your players, including outlining a suitable order period for when you need the apparel to ship by.
Once you have fully approved your team store, we'll provide you with super simple instructions to send your players.
We'll leave it up to you if you'd like to promote your team store to friends/family/fans who are also welcome to order.
Logistical Note: Your players will visit your team store to place their orders online. We can either ship all orders directly to the individual players, or lower shipping costs by sending all orders in bulk to a team contact - your choice.
If the uniforms featured in the team store already include a discount, no other promotional discount can be applied to player orders for uniforms.Download our Team Store Tips sheet and send it to all of your players!
IT'S THAT SIMPLE!
Once the order period has ended, VC will provide you with a summary of all orders placed. At that point, you'll have the opportunity to place an additional order with any straggler uniforms required.
Email us at firstname.lastname@example.org with any questions, or to get started today!
Team Store FAQ
Team stores make it easier for captains\/organizers to get uniform orders collected and paid for by a deadline. No more chasing after players for sizes or payment - a VC team store takes care of it all.
Delivery timeline. Even the most organized teams will need an extra 1-2 weeks to organize a team store. Why?
• 3D webmocks of each product need to be created
• Setting up the dedicated team store on the VC website
• Sending the information to players and making sure they order before the deadline
• 1-2 extra days for us to sort/pack your team store by order when everything is ready to ship
You can choose to have your orders compiled and bulk shipped to your team’s contact, which is why team stores available for uniform ordering only are closed to the public (we provide you with a password to send to your players with the order link).
If you want to have your team store open to fans too, or have players in different locations to ship to, we can set your team store to ship directly to each player (standard online store shipping rates apply).
Yes, we charge a $0.65/item handling fee for bulk shipping as sorting and packing a team store takes substantially longer to do than an order placed via a standard order submitted by one team contact.
A Team Store is primarily meant to offer your players a direct online uniform and swag ordering opportunity. A Fan Shop is meant to offer your community of fans the chance to support your team by ordering team apparel.
Team uniform aspects such as your jerseys and shorts, as well as tank and long sleeve versions of your jerseys. Our designers can use your design to create any other custom apparel we offer, such as Revolution Hoodies and Training Pants, or we can work with you to create new design options for the additional items.
Unfortunately, no. Your team must commit to submitting a top-up order for aspects that don’t reach minimums before it is added to your team store.
The reasons for this are: It is a time investment on VC's part to prepare proofs and 3D webmocks for each product, and to set them up in the store. Canceling and refunding orders complicates the reporting and order processing process internally, creating significant extra work for the VC team, as well as a goodwill burden for your fans/our customers. In the end, when a customer order is canceled, it reflects poorly on VC.
Yes, and our designers are the best around! We do have some limitations around design, as some teams (not yours!) will take advantage of our designers' time or request concepts that aren’t well flushed out.
Learn more here:
Each product offered will have the appropriate fields to enter names and numbers at the time of order. We can make these fields required for submission if players' names and numbers are mandatory.
It is your team’s responsibility to know what number each player is; changing numbers after ordering can lead to delays and mistakes.
If a player enters their name incorrectly we will offer them a 30% discount on a remake of the affected products as a courtesy. If the typo is VC’s internal error, a remake will be sent as soon as possible at no cost.
A bulk team store must have an end date so that we can compile and submit your orders to production at the same time, and ship them to your team contact together. The ideal time for a team store depends on how actively organized your team is; some teams have been able to close their stores in 48 hours, while others require a lot of wrangling and can take weeks.
It’s important to keep in mind that the production timeline for your uniforms does not start until after your team store is closed, reviewed and submitted for production - so the longer the ordering window, the later the delivery.
However, if your team has a proven market for apparel, we can keep Fan Shops with direct-to-customer ordering open indefinitely on products that do not have hard order minimums (like replica short sleeve jerseys) and hats/casual apparel with patches.
100% yes! We call this a “Wrangler Report” and it will show you who ordered what, in what size and with what number/name.
We provide this report 1-2 days before the intended closing of your store, at which point you will have one chance to extend the store closing date, as well as a final report once the store is closed.
We do not currently have the ability to show a “live” view of sales, but we’re working on it!